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Canceled by subscription the day the payment was taken out

Canceled by subscription the day the payment was taken out

I wanted to cancel my subscription before the payment was taken out, but after I cancled it the bank account told me it charged me for another month of spotify. I need my money back for this months payment, which I canceled!!

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1 Reply

I'm so sorry to that you are having this problem.  I highly recommend that you tweet @spotifycares as they are very fast with the turn around on issues.   

The other option is to contact them via this link: Contact Spotify Support (Banking/Subscription).

I hope you are able to get your situation corrected as soon as possible. I have confidence you'll be satisfied with the resolution.

If this solved your issue, click on 'ACCEPT AS SOLUTION', or add a Like if it was helpful. 🙂

Take Care.

 

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