Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Subscription

Subscription

I cancelled my free subscription before the due date. Why did you guys still charge my account??

Reply
1 Reply

How long before the due date? Could be that th epayment had already started to process before you pressed cancell. Thats the most common reason for your account being debited still

 

If it was within 14 days, you will be able to get a refund if you reach out to support: 

https://www.spotify.com/about-us/contact/

Suggested posts