Cancelled premium subscription a year ago and still charged every single month.

[FelipeUlloa]

I pay for the three month trial and then cancelled, in last january, but Spotify keep charging me every single month without notice. We stopped using the app, 'cause we think it was the free subscription all this time. There's no additional accounts. I really want my money back. This was a scam.

[imattolo]

Hello @FelipeUlloa and welcome to the Spotify Community!

You may have another account that's active on Premium. Please follow this guide to check if you have more than one account and cancel your active subscription.

Hope this helps 🙂