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Cancelling premium and going to free dates don't match up.

Cancelling premium and going to free dates don't match up.

How come in the terms and conditions section labeled payments and cancellations it states when you cancel a paid subscription, it will change the day after the subscription period ends? In my case that would be 7/13/2020. However, when I go to cancel it says my changes take effect the day after. Meaning, if I cancelled today, it has me going to free tomorrow, 6/26/2020. This is false advertisement and is breach of contact I believe.

 

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1 Reply

Hey @Joeyd2, thanks for reaching out to the Community!

 

I understand your concern.

I'm going to take a closer look at this and get back to you as soon as possible.

 

Thanks for your patience in advance!

Billy-JSpotify Star
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