Cannot buy Premium

[fionatwix]

i tried buying Spotify Premium using Google Play but it says the country should match your Google Play account's. I checked that it matches and both are India but it still says to switch to United States and the payment is unsuccessful. 

Plan

Free

Country

India

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Ivelina]

Hey @fionatwix,

Thanks for posting this thread in the Community!

You've mentioned having already checked that the country matches, but just to be on the safe side I recommend taking a look at this help article for the steps on how to change your Spotify's country settings (if you haven't already).

Additionally, if you're using a VPN please disable it and give it another try with subscribing, as this can cause issues and confusion in the system. You can also try subscribing on a different device if it's possible and preferably another network connection. 

Lastly, if you're seeing the prompt to switch the country not on the Spotify website then you can also head over to Google's help page here. 

Keep us posted and we're here if anything else comes up in the meantime.