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Cannot cancel premium

Cannot cancel premium

Spotify Username

zy9d5bbo4tgn9xxaeksqglupm

Plan

Premium

Country

Singapore 

 

My Question or Issue

 I'm trying to cancel my premium subscription but it won't allow me to. I purchased a one month premium sub from an external vendor. This expires tomorrow, 25/5/18.

I have tried to cancel and change to spotify free, but the website just shows an error whenever I do so.

 

It says my plan will automatically renew tomorrow, but I don't want my saved card (which I can't remove either) to get billed tomorrow to pay another month's sub.

 

Please cancel my premium subscription, thank you.

Screenshot 2018-05-24 13.44.37.png
Reply
1 Reply

Same situation. Anyone knows what happen?

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