Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cant get premium

Cant get premium

  1. 1 day Premium

Country

 

Device

 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question

Solved my problem.

Reply
3 Replies

Hey there @urbanpixl

 

Thanks for reaching out about this and welcome to the Community. 

 

Just to confirm, are you still unable to subscribe to Premium? No worries, you can do it here

 

If you're getting any error messages, would you mind sending us a screenshot of it? We'll take a closer look. You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.


We'll be on the lookout.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Hi Eni,

Actually the problem was I paid for a premium plan and payment was successful but I still didn't get premium. But after sometime I got the premium so I was afraid if I lost my money. It took quiet sometime to get my premium almost around half an hour. No problem now 🙂

Hey @urbanpixl

 

Thanks for your reply. 

 

We're glad to know that now everything works fine. If you need anything else, the Community is here for you. 

 

Have a great day 🙂

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts