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Cant make a payment after updating payment information

Cant make a payment after updating payment information

Plan

Premium

Country

United Arab Emirates 

 

Device

(iPhone 12,  Macbook Pro)

Operating System

(iOS 10)

 

My Question or Issue

I missed my payment because my card got cancelled - the app switched me back to a free version of spotify. After updateing my card information I am unable to complete my subscription. After trying to pay I am not getting the option of country it only gives me the option to enter a USA address and I dont live there. Dont have the option to change the country for billing address. Please help

Reply
1 Reply

Hey @Tarzan80,

 

Thanks for reaching out.

 

Have you tried changing your country setting here yet? Make sure you don't have any VPN or Proxy enabled.

 

Let me know how it goes 🙂

MaximSpotify Star
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