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3 months free premium is a scam

3 months free premium is a scam

Since it's been shown to me every single day on every single social media platform, I signed up for the 3 months free premium. It lasted a week. I've open my Spotify today and I see that I've been put back on the free plan. Valid card, valid email, no issues when signing up and it worked for literally 7 whole days. 

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3 Replies

Hey @Username_204,

 

Thanks for reaching out.

 

If you're still using the exact same account and no longer have Premium, it's best to reach out to Support so that they can look into it: https://www.spotify.com/about-us/contact/ 🙂

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It’s true, I also took advantage of the offer. When I made the payment, money was deducted from my account, and it’s been two days with no activation of the premium service. I spoke with customer service, and all they say is that they didn’t deduct any money on their end and that the payment is ‘pending.’ It’s a scam.

I have also had the same issue. Reported to over a week ago, and the second tier support are supposedly looking in to it. Had a chat this morning with Spotify Support and still no update.   

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