Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Changing Region

Changing Region

Plan

Premium

Country

USA

Device

iPhone 11 Pro

 

My Question or Issue

Hello! I am trying to change my region in Spotify from Mexico to USA in order to update my form of payment, but when I try to change it, Spotify won’t allow it. Why is this? How can I fix it? For the record, I do now live in the USA and have now for some time. Thank you!

Reply
1 Reply

Hi @gbistyl11

I'm not a premium user, but I believe you'll have to wait until your subscription expires and your account reverts to Free - once this happens, you'll be able to change the current country and payment info on your account page.

Suggested posts