Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 130156 Views
- 92 replies
- 10 likes
- 130156 Views
- 92 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15543 Views
- 27 replies
- 3 likes
- 15543 Views
- 27 replies
- 3 likes
Spotify Unsubscribed my Hulu
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21+, PCOperating SystemAndroid OS, Windows 10 Pro My Question or IssueThere was a payment lapse - I forgot to change my card information after having to get all new cards issued end of 2022 due to ...
- Plan Premium Country United States Device Samsung Galaxy S21+, PC Operating System Android OS, Windows 10 Pro My Question or Issue There was a payment lapse - I forgot to change my c...
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Se me está cobrando más de lo que incluye el plan Premium Duo
El plan Duo vale 389 AR$ y en el recibo de mi tarjeta me aparece como que estoy pagando 6796 AR$ y no entiendo porque en el recibo no salen detalles de IVA o de otros impuestos
- El plan Duo vale 389 AR$ y en el recibo de mi tarjeta me aparece como que estoy pagando 6796 AR$ y no entiendo porque en el recibo no salen detalles de IVA o de otros impuestos
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Tengo suscripción premium hasta noviembre 2023 y avisan aumentar en marzo?
Me avisan que aumenta la suscripción premium duo en marzo 2023 y tengo pagado hasta noviembre 2023. No entiendo por qué si ya está pagado?
- Me avisan que aumenta la suscripción premium duo en marzo 2023 y tengo pagado hasta noviembre 2023. No entiendo por qué si ya está pagado?
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- Spotify Star
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Necesito saber si no me van a cobrar los 3 meses premium gratis
Soy de Argentina y me suscribí al plan premium de 3 meses gratis en diciembre y lo cancelé en enero, quiero saber si me van a cobrar igual aunque sea gratis?
- Soy de Argentina y me suscribí al plan premium de 3 meses gratis en diciembre y lo cancelé en enero, quiero saber si me van a cobrar igual aunque sea gratis?
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
My new credit card cannot be used for payment
I'm trying to change my payment method from my existing credit card to a new one, and I receive an error message that my "payment method does not match my land" or something (original: "Deine Zahlungsmethode passt nicht zu deinem Land."), despite thi...
- I'm trying to change my payment method from my existing credit card to a new one, and I receive an error message that my "payment method does not match my land" or something (original: "Deine Zahlung...
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- Spotify Star
- 325 Views
- 1 replies
- 0 likes
- 325 Views
- 1 replies
- 0 likes
Cual seria el precio del plan individual?
Quisiera saber el precio actualizado del plan individual. Para comparar si es más bajo que el plan dúo. Gracias y espero una pronta respuesta
- Quisiera saber el precio actualizado del plan individual. Para comparar si es más bajo que el plan dúo. Gracias y espero una pronta respuesta
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- Spotify Star
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
My application for the Student Plan was aproved but it says im not elegible
My application for the Student Plan was aproved butwhen it try to subscribe it says "Sorry, you are not eligible for that plan. Here are some other ways to get". do i have to wait for the Family Premium subscription to end?
- My application for the Student Plan was aproved butwhen it try to subscribe it says "Sorry, you are not eligible for that plan. Here are some other ways to get". do i have to wait for the Family Prem...
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- Spotify Star
- 208 Views
- 1 replies
- 1 likes
- 208 Views
- 1 replies
- 1 likes
Pelo app continuo ouvindo propaganda mesmo pagando o premium.
Troquei a assinatura do premium normal para o universitário, e desde então aparecem propagandas como se não fosse premium. Só acontece isso no app, pois já testei no computador e não acontece.
- Troquei a assinatura do premium normal para o universitário, e desde então aparecem propagandas como se não fosse premium. Só acontece isso no app, pois já testei no computador e não acontece.
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- Spotify Star
- 581 Views
- 1 replies
- 0 likes
- 581 Views
- 1 replies
- 0 likes
Ive paid for my subscription and its still teling me i need to pay
Why is it still asking askingme to pay after i payed
- Why is it still asking askingme to pay after i payed
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
sem acesso a minha conta família
não consigo acesso a minha conta familia, ele fica desconectando todos os dias
- não consigo acesso a minha conta familia, ele fica desconectando todos os dias
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Why is my Spotify letting me use Premium features for free
I’ve never upgraded my plan from Free and yet somehow I’m getting all these Premium features for free these past couple of days. It can’t be free trial since I’m way past that period and I really can’t think of a reason. Does anyone know why this is ...
- I’ve never upgraded my plan from Free and yet somehow I’m getting all these Premium features for free these past couple of days. It can’t be free trial since I’m way past that period and I r...
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- Casual Listener
- 386 Views
- 2 replies
- 0 likes
- 386 Views
- 2 replies
- 0 likes
Hey, the invoices for my monthly subscription are not sent regularly to me.
I need all my invoices for the monthly payments urgently and didn't receive all of them.
- I need all my invoices for the monthly payments urgently and didn't receive all of them.
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- Roadie
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Superuser Contribution Address don't match
Family plan and they say cannot find the address and it is THE EXACT SAME
- Family plan and they say cannot find the address and it is THE EXACT SAME
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- Not applicable
- 379 Views
- 2 replies
- 0 likes
- 379 Views
- 2 replies
- 0 likes
Spotify Premium for Samsung
I Recently got my Samsung Z fold but unfortunately it's not letting me get my 3 months of free spotify it does not give me the option for the spotify premium for Samsung. I did receive an email about the free 3 months. What I can do to get that prom ...
- I Recently got my Samsung Z fold but unfortunately it's not letting me get my 3 months of free spotify it does not give me the option for the spotify premium for Samsung. I did receive an email...
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- Newbie
- 768 Views
- 2 replies
- 0 likes
- 768 Views
- 2 replies
- 0 likes
Pagué, se cobró 2 veces y no me activaron el plan.
Pagué el plan y se me cobró 2 veces, aun asi no me activaron el servicio, pagué el servicio de estudiante.
- Pagué el plan y se me cobró 2 veces, aun asi no me activaron el servicio, pagué el servicio de estudiante.
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
me cobraron 2 veces en el mismo mes
Me llego hoy 31/1/23 el informe de la targeta y me dice que el dia 23/12/22 tengo 2 pagos identicos de spotify
- Me llego hoy 31/1/23 el informe de la targeta y me dice que el dia 23/12/22 tengo 2 pagos identicos de spotify
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- Spotify Star
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Not using premium and not showing in account but amount get deducted from last 8 month.
Not using premium and not showing in the account but the amount gets deducted from the last 8 months.Please check all these transactions and refund the same Invoice IdDebit date9T56AB0Y73976U12-Jan-233IXF1QPPAZBCB12-Dec-229S14J7KUZR657V12-Nov-22Z5A10...
- Not using premium and not showing in the account but the amount gets deducted from the last 8 months. Please check all these transactions and refund the same Invoice Id Debit date ...
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- Spotify Star
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Superuser Contribution Hola en el mes d diciembr m cambie a plan premium de 3 meses gratis yyy no
M cambie a plan premium de 3 meses gratis uno están respetando yaq m lo quitaron en este mes yya m están cobrando
- M cambie a plan premium de 3 meses gratis uno están respetando yaq m lo quitaron en este mes yya m están cobrando
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- Spotify Legend
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Solved!! Cancelar assinatura -
ola, eu assinei ao premium tem meses e não consigo utilizar.Gostaria de cancelar e nao pagar mais este serviço, mas eu nao sei qual conrta esta cadastrada o premium. Não consigo encontrar.
- ola, eu assinei ao premium tem meses e não consigo utilizar. Gostaria de cancelar e nao pagar mais este serviço, mas eu nao sei qual conrta esta cadastrada o premium. Não consigo encontrar.
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- Spotify Star
- 1214 Views
- 3 replies
- 0 likes
- 1214 Views
- 3 replies
- 0 likes
Superuser Contribution Pago automatico
Acabo de pagar un recibo. No quiero que el siguiente se me pase automáticamente. ¿Si me desubscribo ahora de Premium para que no se me pase el siguiente recibo automáticamente pierdo el derecho a Premium este mes?
- Acabo de pagar un recibo. No quiero que el siguiente se me pase automáticamente. ¿Si me desubscribo ahora de Premium para que no se me pase el siguiente recibo automáticamente pierdo el derecho a Pre...
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- Moderator
- 8316 Views
- 3 replies
- 0 likes
- 8316 Views
- 3 replies
- 0 likes