Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Charged for an account I can't find

Charged for an account I can't find

Plan

Free/Premium

Country

 USA

Device

LG Android

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 I have made 3 accounts with Spotify. On my bank statements, I'm being charged $10.66 every month on the 19th. I have logged into every account I've made, but they all say free account. I'm being charged for a premium account I don't have. I've tried everything. I have every bank statement available to look at. Please help me!

Reply
1 Reply

Hey @OctoberQueen, and welcome to the community.

Hope you're doing great! 

 

I understand your concern. Have you tried following this guide on finding accounts?

Let me know how this goes 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts