Charged twice per month

[Mrscary11]

Plan

I had premium until I saw they charge me twice a month for the past 4 months! BS

Country

Device

iPhone X

Operating System

(iOS.)

My Question or Issue

 I’m being charged twice by Spotify!! I only have one account and I’ve been paying double for a long time! That BS because I only get one email notifying me, ONE!!! I really like using Spotify but**bleep** like this happens it pisses me of! I would like to get that money back ASAP!! 

[Billy-J]

Hey @Mrscary11, and welcome to the community.

Hope you'e doing great! 

Sorry to hear this. If you’ve been charged twice I recommend looking at this support article for more information and the next steps to take.

I hope this helps 🙂 

[Mrscary11]

How can I get my money back for all those months!? That post was not
helpful at all

[Mrscary11]

Sorry I thought you where an employee for Spotify

[Billy-J]

@Mrscary11.

Thanks for the reply! I'm not an employee, but I'm here and happy to help. If you'd like a refund, I'd recommend checking out the refund policy for more info and the next steps to take.

Have a nice day 🙂