Announcements
We’ve made a few tweaks backstage, so everything should be back to normal. Additional info can be found here.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Daughter kicks me off account

Daughter kicks me off account

Premium Plan - USA

 

We have a family premium plan, however, when my daughter goes to listen in her car, if I am listening at home, her selected songs start playing. If I try to go back to my playlist, it kicks her off. Is there a way to set it so we can both listen to our own lists at the same time?

 

Reply
1 Reply

Hi @jessi1974, welcome to the community!

 

It seems that you're both logged into the same account. In order use the family membership and listen at the same time, you will be required to send an invite to your daughter via the following page (you will see "Manage your family accounts" on the right).

 

Upon inviting your daughter, she will be required to sign up or sign in to a different Spotify account, then she can follow the prompts.

 

Thanks, and have a lovely day!

Suggested posts