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Fail Subscription payment

Fail Subscription payment

Plan

Free/Premium

Country Nigeria 

 

Device Samsung Galaxy 

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
2 Replies

Hey @user-removed ,

 

Thanks for coming to the Community.

 

Spotify is aware of difficulties with payments and purchases in Nigeria.

 

You can check out the ongoing issue at https://community.spotify.com/t5/Ongoing-Issues/Difficulties-with-payments-and-purchases-in-Nigeria/.... 🙂

MaximSpotify Star
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My Question or Issue

I have also been trying to pay for the Premium Duo subscription but the payment keeps failing. I've tried different cards, reinstalled the app, tried to log in from another device and also use the incognito browser but it still says payment failed. I've been trying to pay for over a week now and it's getting frustrating, I don't want to be tempted to switch to another app. Please help

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