Family Plan

[Carina_Kasbah]

I just started the family plan but only one person is able to listen to music at a time why is not working?

[RobiP]

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@Carina_Kasbah wrote:

I just started the family plan but only one person is able to listen to music at a time why is not working?

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To join an existing Premium for Family plan, you need to reside at the same physical address as the plan’s owner (the person who subscribed to the plan). 

All members have their own personal Premium account (so you don’t need to worry about asking the plan’s owner for their username and password). 

If you don't have an account yet, you’re given the option to create one as you join. If you do, and already have Premium, future payments switch to the plan owner (and any Premium time remaining from previous payments will resume when you leave the family plan). 

If you have more questions about Family plan then please read this article.