Gift card code is invalid

[#1]

el codigo de regalo aparece invalido, pero ya esta activada supuestamente, pues me dieron un ticket de pago

mod edit: The gift code appears invalid, but it is supposedly already activated, because they gave me a payment ticket

[#2]

activate my card on my account please

[Vasil]

Hey there folks!

We'll be replying in English as it's the official Community language 🙂
Hope that's okay.

If the code appears invalid, please make sure you're typing all characters correctly. Some of them, like 'O' and '0' or 'I' and '1' can be mixed up.
More info on this can be found here.

Let us know if any further questions arise!

[#4]

Compré la tarjeta al rededor de hace una hora y está es la primera vez que me sale un mensaje indicando que hubo un error y que intente más tarde, ya intenté en dos dispositivos y sin éxito

[Vasil]

Hey there!

We merged your post here to keep the place tidy, hope you don't mind 🙂

Please take a look at my previous reply and the linked article, it should help you out!
In case any questions arise, do let us know and we'll gladly take a look at what can be done.
Thanks!