Spotify Community

Rekt1K · 2020-07-17

I want buy premium subscribe, but I can't do this.

I from Russia. I want to pay for a subscription, but I get an error (in the screenshot)

My card is registered in Russia and fully working, the region in the profile is Russia

Billy-J · 2020-07-17

Hey @Rekt1K, thanks for reaching out to the Community!

Could you try processing payment using a different browser or private window?

If that doesn't help, can you try following all of the steps provided in this support article?

Let me know how this goes!

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories