I can’t get into premium account.

[Logan3216]

I can’t log back into my premium account although it logs me in with the correct username and password, it acts like it’s a fresh account and has none of my stuff on it. If it isn’t gonna let me have my account then I need to cancel my subscription. 

[Leonardo]

Hey @Logan3216!

This sounds like you might have a second account. Make sure you follow the steps you'll find here. If you still have trouble accessing your Premium account, we'd recommend you get in touch with us via this contact form. You can also find us on Facebook or Twitter.

Give us a shout, we'll be happy to help.