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I can't hear music in offline even on premium plan.

I can't hear music in offline even on premium plan.

I signed spotify premium few hours ago, and now I'm trying to put my playlist without wi-fi, and with offline mode, but the playlist I put doesn't play. Others playlists play, but this one doesn't. Why?
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1 Reply

Hello @sdszxd!

 

It looks like you might be experiencing this Ongoing Issue that Spotify is looking into currently. I'd recommend you try following the steps provided in the Status Update of the thread to see if that does the trick. If that doesn't work, please add your Spotify version and device info in the thread to provide Spotify with more info about this.

 

Let me know if you have any questions!

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