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I canceled but it still took my payment

I canceled but it still took my payment

Plan

I canceled premium

Country

USA

Device

Moto Z4

Operating System

Android

 

My Question or Issue

As soon as I canceled my plan it took out the $9.99, I just went to go get premium again but realized it took out the $9.99 even though I canceled it before.

Reply
1 Reply

Hey @imjennhi ,


Thanks for coming to the Spotify Community.

 

The first thing to do is to check your email for a Confirmation Email. Each user receives one after canceling their Spotify subscription.

 

Let me know how it goes. 🙂

MaximSpotify Star
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