I changed my subscription from premium to family and they are charging me for both

[david_laso1989]

I changed my subcription from premium to the family plan, nut they are charging me for both of them. I keep getting two charges in my credit card one for $5.99 for the premium subscription and one for $8.99 for the family plan, and this has been going on for several months.

[SergioDavid]

Hi @david_laso1989, welcome to the Spotify Community!

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a look at your account to see what we can suggest.

If you need anything else, just let us know.