I have a monthly subscription now. Saw ad for yearly rate. Want to switch to that plan. Wont let me.

[Northeastgal]

???

[Billy-J]

Hey @Northeastgal, apologies for the late reply, but maybe I can still help 🙂

Could you try this using another browser, or incognito mode? If that doesn’t help, try using another device.

If you're still having trouble, could you send me a screenshot of the error message being shown, or could you send me a screenshot of the ad for the yearly plan?

Keep me posted.