I'm getting charged for a subscription I don't have

[AimeeH711]

I'm getting charged for a Spotify premium account that I don't have. I have no idea how to cancel it because I do not have a login for it...please help.

[Bittencourt]

Hi @AimeeH711, thanks for reaching out!

Have you been charged only once?

If you don’t remember your email or username, go to password reset and enter possible email addresses you own. Spotify will only send the reset email to a Spotify registered email address.

Please note that here are a few ways to sign up, ex. with email, phone number, Facebook, Apple, or Google. Try logging in with these to find your account.

Let me know if it helps!