I’m signing into someone else’s account!?

[Hurricanblue]

Plan

Premium

Country

aus

Device

iPhone 5s

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

so I bought a new phone and wanted to sign into Spotify but couldn’t remember my password. When I reset it I signed into someone else’s account. I can’t get back to my account. Yet somehow the email is the same because the reset password link comes to my email but this is defiantly not my account nor an account I made a while ago. Dunno what to do because my actual account is premium and I’m paying for it. Any ideas? 

[MaríaCamila]

Hey @Hurricanblue, welcome to the Spotify Community!

It might be possible that you have two different accounts. The information in here could help you out. Also, you can check out this article to see if your email address is registered in another account.

Let us know how it goes.