Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I upgraded to Duo. My playlists are missing. How do I get them back?

Solved!

I upgraded to Duo. My playlists are missing. How do I get them back?

When I logged into my account after I upgraded to Duo, all of my playlists are gone. I checked "Recover my playlists" and there are no playlists listed there. How do I get my playlists back?
Reply

Accepted Solutions
Marked as solution

Hey @user-removed,

 

Thanks for reaching out.


It sounds like you've got more than one account with Spotify 🙂 I recommend checking out this FAQ article for the next steps to take.


Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @user-removed,

 

Thanks for reaching out.


It sounds like you've got more than one account with Spotify 🙂 I recommend checking out this FAQ article for the next steps to take.


Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you. I did find a different account.

I got a new computer. I logged into Spotify and only 5 of my playlists are available for me to use. They are all public playlists. Where did all the other playlists go to? How can I get them back?

Suggested posts