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I’ve been charged twice for premium still unavle to use it.

I’ve been charged twice for premium still unavle to use it.

Avatar of
Not applicable
2022-12-21 11:06 AM
Please either return my money or start premium on my account
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Avatar of Jose_M
Spotify Star
Spotify Star
2022-12-21 11:54 AM

Hello there!

 

Thanks for coming to the Spotify Community. It sounds like you may have accidentally signed up to Premium on a second account. Can you try logging in with any details you might have used to create an account? You should then be able to check if there is an active Premium subscription in your account page. I also recommend checking out these Support articles here and here for more help.

 

Let me know how this goes!

Jose_MSpotify Star
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user-removed
Not applicable
2022-12-28 08:45 PM
Me descuentan el pago dos veces al mes
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