I want to cancel subscription but I don't have an account

[#1]

I was charged for monthly subscrition but I don't have an account

[Vasil]

Hey there!

Thanks for posting on the Community!
Charges should never occur if an account is on free, so there might be something more to this story!

Would you mind taking a look at this FAQ article? It could help you pinpoint where the charge came from.
It may also be a good idea to doublecheck your email inboxes for receipts 🙂

We'll be on the lookout for your response if any further questions arise.
Cheers!