Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I want to know to which account is a charge linked to

I want to know to which account is a charge linked to

I cancelled my subscription to premium But Im still receiving charges. I already checked and its cancelled. Also I noticed I have had two Charges every month for premium, so now I want to know if for one specific charge I can know which account is that payment linked to, so I can cancel it from that account or if its not an account I recognise, then report it.
Reply
1 Reply

Hey there,


Thanks for reaching out.

 

The first thing I recommend doing is looking for any additional accounts you might have: https://community.spotify.com/t5/FAQs/You-can-find-out-if-you-have-another-Spotify-account/ta-p/4737....

 

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts