I was charged for old tariff but I updated on new one.

[#1]

I canceled premium duo and bought premium classic in September. I get message for cancellation and I have been charged for new tariff. I have been charged in this month (October) again for my this old tariff. Can I get refund for last and this month? Because I cancelled old tariff and get new tariff and have been charged twice. In September.

[Billy-J]

Hey there! Happy to help.

I understand that you would like a refund. For more information on getting a refund, check out this support article.
Hope this helps. If you need further help, just let me know. I’d be happy to take a look!