It says I'm not eligle for this plan, when I try to subscribe to premium

[#1]

I click on get started on premium plan and I'm given the message :Sorry, you are not eligible for that plan. Here are some others ways to get premium. I'm trying to get the individual premium plan and it won't let me.

[Jose_M]

Hello @ 

Can you let me know which country/market you're trying to purchase Premium from? If you'd like to purchase Premium Individual, you can do so from here.

Let me know how it goes 🙂

[jjt2w_irh-a4g]

I got the same issue. The thing you linked leads me to the same thing I found. I'm trying to purchase from Croatia because I moved here but up until now I used a Bosnia and Herzegovian Spotify. Thanks in advance for any help.

[Jose_M]

Hello @jjt2w_irh-a4g!

Thanks for reaching out. Can you try this process using another browser or Incognito Mode? It might also be worth trying another device or a different internet connection. Also, can you let me know which country shows in your Spotify account page?

Keep me posted 🙂