Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Kart sorunu

Kart sorunu

  1. Geçen ay aynı karttan hiçbir sorun olmadan ödeme alındı. Kartla ilgili hiçbir şey değişmedi. Üstelik netflix de ödemeyi sorunsuz aldı. Şanal kart oluşturdum yine olmadı. Başka ne yapabilirim bilmiyorum.
Reply
1 Reply

Hi there @Denizuzun

thanks for reaching out !

 

I would recommend following the steps provided on this help page.

This should guide you through the options which may be causing this issue.

 

Furthermore, I would recommend contacting your bank just for them to have a quick look on the payments made to Spotify specifically. 

 

Let me know how it goes 🙂

Suggested posts