Me han cobrado de más en mi plan familiar

[#1]

Hice el pago de una cuenta familiar que cuesta s/. 32.90 y me han cobrado s/. 36.53. Solicito un reembolso por favor

[AlejaR]

Hey there,

Thanks for posting in the Community. 

We hope you don't mind us answering in English as this is the official language of the forum.

We'd recommend checking the order history for your account so you can make sure how much you were charged for when paying the plan. If you don't see any extra amount added to your payments there, it means that your bank might be charging you some additional fees. We think that it'd be best to get in touch with them and double-check where the added fees to your payment are coming from.

We hope you found this helpful. We're always here to help.