Missing all invoices

[TelmoC]

Hello!

I have the same problem, but in my case, I only can check my receipt regarding the first payment (September).
So I kindly ask you to Spotify send to me all the receipts to my email from September until now.
Furthermore, I want to know how I can check my receipts on the Spotify platform because I do not have access to the menu on the left ( I check a youtube video to see how it's done, then I realised since I am a Portuguese customer probably I do not have access to the same features, I also want clarification about that issue).

Finally, I have to say that I do not have evidence of the payments, and at the moment, there is an alert saying that if I do not regularize the payment my premium account will end, so I need your help urgently.

Thank you for your time.

Regards, Telmo Carvalho.

[Tom]

Hello Telmo 

I'm sorry to hear you have been experiencing issues viewing your Spotify receipts.

Could you try clicking here for me to see if you can view your receipts? 

Please give me a shout if that doesn't work for you.

Thanks,

Tom