Moved from the UK to Canada.. not letting me change my bank dets

[bethrenouf]

My premium subscription to Spotify just bounced because it's been coming out of my UK account. Which I no longer use, because I'm living in Canada. Trying to update my payment details, but it's not letting me change my country payment method - yes, it gives me the option, but doesn't actually work. 

Im making me mad. HELP please and thanks 🙂

[phan_times]

Hello @bethrenouf,

1. If you have Premium, Spotify works wherever you are in the world, even if you don't change your country settings.
2. If you have Premium, in order to change your country settings, you'll need a valid payment method in the country that you want to switch to.

Keeping these things in mind, here is how you can change your country (and payment information) in Spotify 🙂

1. Log into your account page on the Spotify website
2. Select "Subscription" in the left panel
3. Click "Update Details"
4. Click "..." for more options
5. Click "Change Country" and select the country you want to move your account to
6. Choose a payment method that is based in the new country (i.e. the billing address is in the country)
7. Confirm the change by clicking "Change Payment Details"

The above is shamelessly copied from The help article on exactly this topic. 😄

Hope this helps.