My account dont go to the premium...

[user-removed]

Telephone 

Samsung On7

Plan

Free/Premium

Country

 Brazil

My Question or Issue

I paid the premium spotify per ticket, the payment has already been confirmed almost a week ago, but my account is still free ...

[Loxer]

Hey @user-removed, welcome to the Community.

That's not cool!

Have you tried singing out and singing back itn?

Have you tried to sing on another device or using a different network?

If these didn't help please consider contacting Spotify.

To contact support, please fill out the online contact form. If, for whatever reason you would prefer not to, or you cannot use the form, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

Hope it helps 🙂