My family invite goes under a different name

[user-removed]

Hello,

I've recently upgraded to Family and sent an invite.
My invitation goes under someone else's name.
No idea whats happening. And also doesnt accept the address.
Can you please help?

xx

[SergioDavid]

Hey @user-removed, welcome to the Community!

Can you make sure you were logged into your own account when you subscribed and sent out the invite?

About the address, are the members of your plan having trouble verifying it? If so, ask them to try it out using an incognito window to see if it helps.

Let us know how it goes.

[gwv83jj6-_dsh]

hello,

i've sent an email and solved all the problems.

that was fast!

thanks a lot.

xx