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Overcharged

Overcharged

Upon checking with my billing company, I was overcharged by 4.64% of my proper billing. Please resolve this,

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1 Reply

Hey there @GlwingAstronaut,

 

Thanks for reaching out to us. We're happy to shed some light on the situation. 

 

The prices for the subscriptions are fixed. If you're being charged more than expected, we'd recommend taking a look at this support article to learn how you can check your receipts and subscription status.

 

If you see some changes in your payments, we'd suggest for you to contact your payment service provider. The folks there can give you more information.

 

Hope this helps. Let us know if you have any further questions.

 

Stay safe! 

XeniaModerator
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