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Pague premium y no tengo acceso a todas las funciones.

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Pague premium y no tengo acceso a todas las funciones.

He pagado premium recientemente, solo he podido descargar las canciones y escoger cualquiera. Pero las canciones se reproducen aleatoriamente y no me deja saltar canciones. Cada vez que intento saltar más de 4 veces me sale el siguiente mensaje adjunto. He cerrado sesión e incluso e reinstalado la aplicación.
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Hola @Williamilich,

 

Please reinstall your app to get all the Premium features 🙂

 

https://support.spotify.com/article/reinstallation-of-spotify/

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Marked as solution

Hola @Williamilich,

 

Please reinstall your app to get all the Premium features 🙂

 

https://support.spotify.com/article/reinstallation-of-spotify/

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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