Paid but still no Premium

[23792675]

OLA PAGUEI PARA SER PREMIUM E ATE AGORA NADA
PODERIA VERIFICAR?

[Xenia]

Hey there @23792675,

Thanks for reaching out here and welcome to the Community!

We hope you don't mind us replying in English and moving your post to the relevant help board so it's easier to find for users with a similar issue 🙂

If you're paying through Boleto, you'll receive an email confirming the purchase after which it can take up to 5 business days to activate Premium on your account.

For full info on Premium bought via Boleto, we'd recommend checking out the support article here.

Hope this helps. Let us know if you have any further questions.