Paid for premium but still getting upgrade to premium message

[janicedunkel]

I bought a gift card that paid for another month of my premium Spotify and I am still receiving a message at the top of my Spotify saying upgrade to Premium my options for premium have not been available and I have used a gift card in the past several times and it has always worked I log on to my account and it says that I am a premium member how do I get my premium benefits to work

[Billy-J]

Hey @janicedunkel, apologies for the late reply, but maybe I can still help 🙂

Could you try a quick log out/in to see if that makes a difference? 

If that doesn’t help, please follow these steps here: https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/.

Let me know how this goes!