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[hossamyy]

I can't subscribe, i'm getting the message above and i even tried another card, which both are valid and have enough balance. How do i work this out?

Country

 Egypt 

[Billy-J]

Hey @hossamyy, and welcome to the community.

Hope you're doing great! 

I'm sorry to hear this. Could you try using another browser or incognito mode? Also, can you send me a screenshot of any error messages being shown?

Let me know how this goes 🙂

[hossamyy]

I tried different browsers, devices, networks and 4 different cards and it still did not work. At first i thought it was my bank but then i used my wife's card which had "SecureCode" disabled (it's like 2FA for online transactions) and it worked.

But, i still want to update my billing card to my personal card that has "SecureCode" enabled.

[Guido]

Hey @hossamyy.

Thanks for getting back to us!

Be sure to check out this page to see which requirements your card needs to meet. Your bank can help you to enable online recurring purchases for you.

Should work 🙂 Let us know if you have further questions.

Have a nice day!