Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129027 Views
- 87 replies
- 10 likes
- 129027 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15389 Views
- 27 replies
- 3 likes
- 15389 Views
- 27 replies
- 3 likes
Superuser Contribution Please my prem do not work...
I bought it again, and it doens't work. Im going on a trip for 8 hours. I neeeeed my music!! Please help me
- I bought it again, and it doens't work. Im going on a trip for 8 hours. I neeeeed my music!! Please help me 🙂
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- Spotify Legend
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Superuser Contribution Cambio de cuenta a familiar
Acabo de suscribirme de manera individual, pero quiero pasar a una familiar mi pregunta es esta ¿se me cobraran los 150 completos o solo la diferencia?
- Acabo de suscribirme de manera individual, pero quiero pasar a una familiar mi pregunta es esta ¿se me cobraran los 150 completos o solo la diferencia?
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- Spotify Legend
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution Double payment confirmation
Hello! Now, the title might not be the best to describe exactly what I'm looking for.I tried, first time, to get a student subscription, and it failed (blame it on the new system used by my University, that totally messed up my login credentials). Th...
- Hello! Now, the title might not be the best to describe exactly what I'm looking for. I tried, first time, to get a student subscription, and it failed (blame it on the new system used by m...
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- Spotify Legend
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Superuser Contribution Charged twice and still don't have Premium
Hi there, I was trying to get the student discount and it kept saying error but when I check my bank it's showing I was charged twice. On top of that my account says I'm not on premium.
- Hi there, I was trying to get the student discount and it kept saying error but when I check my bank it's showing I was charged twice. On top of that my account says I'm not on premium.
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- Spotify Legend
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Superuser Contribution Student's discount doesn't work
Hey, i've just bought the subscription within the student discount, and after the payment the page says, that i've already used the service, and i can't do it again. Card has been charged. My school is on the list ofc. Does anyone have a similar prob...
- Hey, i've just bought the subscription within the student discount, and after the payment the page says, that i've already used the service, and i can't do it again. Card has been char...
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- Spotify Legend
- 203 Views
- 1 replies
- 1 likes
- 203 Views
- 1 replies
- 1 likes
Superuser Contribution Wrongly Charged
I had tried to get the student discount since I was accepted into a college, but was unable to since I am not actually attending until fall. However, I was charged twice for the student subscription, and I'm still using a free account! How do I get m...
- I had tried to get the student discount since I was accepted into a college, but was unable to since I am not actually attending until fall. However, I was charged twice for the student subscription,...
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- Spotify Legend
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Superuser Contribution Tengo un cargo en la tarjeta y no tengo premium
Bueno, pues ayer intente pasarme al plan de estudiantes, pero resulta que mi centro en el que estudio no aparece, y desisti con ello, pero hoy al intentar hacer el pago de 10 euros para la suscripcion normal, no me dejaba, mire mi tarjeta de debito y...
- Bueno, pues ayer intente pasarme al plan de estudiantes, pero resulta que mi centro en el que estudio no aparece, y desisti con ello, pero hoy al intentar hacer el pago de 10 euros para la susc...
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- Spotify Legend
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Permium Account Change to Permium Family Account
Hi Guys~Could I change my Permium account to Permium Family account?I just ordered Permium for an year on 2017/12/07. This order will expire on 2018/12/06.Could I get paid money back or change to Permium Family account? Thanks for answering.
- Hi Guys~ Could I change my Permium account to Permium Family account? I just ordered Permium for an year on 2017/12/07. This order will expire on 2018/12/06. Could I get paid money back or ...
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- Spotify Legend
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Superuser Contribution I wish to take advantage of the premium offer, free 1 month, have not had a premium before. printed
I wish to take advantage of the premium offer, free 1 month, have not had a premium before. printed in my card data several times, it says that I have already taken part of the offer, but I do not have a premium. I only get advertising when I play . ...
- I wish to take advantage of the premium offer, free 1 month, have not had a premium before. printed in my card data several times, it says that I have already taken part of the offer, but I do not ha...
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- Spotify Legend
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
Superuser Contribution Paying multiple times in a month
I was a premium member that was paying the $10 a month, and then I found out about the student discount and I applied that discount, however now I am being charged both the $10 and the $5 a month. this has gone on for multiple months and obviously as...
- I was a premium member that was paying the $10 a month, and then I found out about the student discount and I applied that discount, however now I am being charged both the $10 and the $5 a month. th...
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- Spotify Legend
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution when my family subscription starts
a few days ago I buy a premium standard subscription and recently bought a family premium for my mom use it, when would start my new plan?
- a few days ago I buy a premium standard subscription and recently bought a family premium for my mom use it, when would start my new plan?
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- Spotify Legend
- 472 Views
- 1 replies
- 0 likes
- 472 Views
- 1 replies
- 0 likes
Superuser Contribution spotify premium
I recently bought the premium, but my music keeps stopping 6-10 seconds into the song and won’t play at all after that? Any suggestions on what I could do to prevent this?
- I recently bought the premium, but my music keeps stopping 6-10 seconds into the song and won’t play at all after that? Any suggestions on what I could do to prevent this?
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- Spotify Legend
- 256 Views
- 1 replies
- 0 likes
- 256 Views
- 1 replies
- 0 likes
Superuser Contribution I have a complaint
I scatched the code of my giftcard a little bit too hard. Now its useless because i cannot read it any more.why is there no customer service available? I hope you can help me out, i miss my music
- I scatched the code of my giftcard a little bit too hard. Now its useless because i cannot read it any more. why is there no customer service available? I hope you can help me out, i ...
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- Spotify Legend
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Superuser Contribution On a month free trial but I've been charged
I recently started my month free trial. checked my bank statement and can see a charge by Spotify. Why???
- I recently started my month free trial. checked my bank statement and can see a charge by Spotify. Why???
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- Spotify Legend
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Superuser Contribution İ paid premium price but it still says Free
İ still cant get the premium its still free and i didnt get a mail too. İ sign up with my Facebook account. Any advice?
- İ still cant get the premium its still free and i didnt get a mail too. İ sign up with my Facebook account. Any advice?
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- Spotify Legend
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Superuser Contribution Payment failed. Try again, or use a different payment method.
I can't subscribe, i'm getting the message above and i even tried another card, which both are valid and have enough balance. How do i work this out? Country Egypt
- I can't subscribe, i'm getting the message above and i even tried another card, which both are valid and have enough balance. How do i work this out? Country Egypt
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- Spotify Legend
- 458 Views
- 3 replies
- 1 likes
- 458 Views
- 3 replies
- 1 likes
Superuser Contribution Me han cargado dos veces la suscripción
PlanPremiumPaís MéxicoDispositivoHuawei P10Sistema operativoAndroid Oreo Mi pregunta o problemaEl día jueves 29 de noviembre de 2018 realice la suscripción por cuenta Premium por 3 meses con un costo de $99.00 pesos, realizando el cargo en dos ocasio...
- Plan Premium País México Dispositivo Huawei P10 Sistema operativo Android Oreo Mi pregunta o problema El día jueves 29 de noviembre de 2018 realice la suscripción por cuenta Pr...
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- Spotify Legend
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Superuser Contribution 3 Months Premium with Sim Card
Hey just one Question: Can i buy the 3 Months Premium with my Sim Card or with a Paysafecard? Thanks in advance for questions ^^
- Hey just one Question: Can i buy the 3 Months Premium with my Sim Card or with a Paysafecard? Thanks in advance for questions ^^
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- Spotify Legend
- 694 Views
- 2 replies
- 0 likes
- 694 Views
- 2 replies
- 0 likes
Superuser Contribution 90 day free trial and charges
PlanPremiumCountry Device Operating System My Question or Issue1 Dec I signed up for 90 day trial of Premium for 99p (UK). However it says my subscription will renew on 3.1.19 when I will be charged £9.99. In Uk, that date is 3rd January which is not...
- Plan Premium Country Device Operating System My Question or Issue 1 Dec I signed up for 90 day trial of Premium for 99p (UK). However it says my subscription wil...
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- Spotify Legend
- 2249 Views
- 8 replies
- 0 likes
- 2249 Views
- 8 replies
- 0 likes
Cant use discount for 9,99 €
There was a Spotify-Premium discount last summer and last winter. Unfortunately there is no discount for me this time (I think all together I had about 3). Is there anything that I can do to get the discount again? Thanks!
- There was a Spotify-Premium discount last summer and last winter. Unfortunately there is no discount for me this time (I think all together I had about 3). Is there anything that I can do to get the ...
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- Community Legend
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes