Payment stuck

[gabodaty]

Plan

Attempt at premium subscription

Country

Egypt

Device

All devices

Operating System

Android 9 and Win 10

My Question or Issue
I am always stuck in the Get Premium section, with unlimited loading dots like shown:

Whichever card I use, on whichever device, I always get it. Any help?

Edit: misclicked the "accept as solution".
Turning on a VPN for the transaction worked for me.

[osornios]

Hey @gabodaty 

You should try with a different browser, or open a private window (incognito mode), and see if that does it.

Also, try in a different device (computer, tablet, etc.)

Hope it helps. 🙂

[gabodaty]

Thank you @osornios ,
I've tried several browsers on a PC and Android phone to no avail, including a fresh install of Google Chrome with no add-ons whatsoever. Still the same. I've only started this thread after all of these steps failed.
The cards work on other sites but not here.

[zWes]

same here in egypt, what i did:

-changed browser (chrome - edge - firefox).

-logout everywhere.

-over the past 2 days.

three dots keep loading and not executing the payment.

there is no card holder name field in the payment page.

there is no PayPal option in the page.

[zWes · Accepted solution]

i just tried on the iphone safari with wifi turned off (used sim card data) and it worked.

[gabodaty · Accepted solution]

I managed to solve this by using a VPN.