Premium Subscription Error

[hendelgohary]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Im trying to subscribe to premium but every time I enter my credit card details I get the error message "Oops! something went wrong. Try again later." why does that happen? I tried emptying my cache and using another browser and using incognito browser but the same thing keeps happening.

[Jose_M]

Hello @hendelgohary!

I'll try to help you out here 🙂 Can you try following the steps provided in this Support article? Make sure to let me know if that does the trick.

Have a nice day 🙂