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Premium doesn't work on my new iPhone

Solved!

Premium doesn't work on my new iPhone

My premium account can't be found. Only get free version...
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Hey @user-removed,

 

Please try reinstalling the app and let me know if it works:

 

https://support.spotify.com/article/reinstallation-of-spotify/

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies
Marked as solution

Hey @user-removed,

 

Please try reinstalling the app and let me know if it works:

 

https://support.spotify.com/article/reinstallation-of-spotify/

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I've done it already and logged in via the old log in mail I got when started family premium 1 year ago.

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