Premium family to Premium Individual

[jvollbrecht]

Presently I have and pay for premium family. My daughter joined her Mom's plan, so I want to downgrade to Premium Individual. Please advise how to do this. When I try, Spotify says it is unable to change me from Family to Individual. I'm the only member of the family registered and the only who uses it.

Plan

Premium family

Country

USA

Device

Tested on Fold 4, web and desktop app 

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Anyk17]

Hey!

Thanks for posting in the Spotify Community.

Please follow the steps here to switch your plan. If you find any issues, could you share more details on the steps you're following and the errors you get, if any? Please make sure to provide the following details:

• Device and operating system (e.g. MacBook Air, 10.10 OSX)
• Spotify app version
• Any screenshots/screen recordings that help explain or illustrate the issue

Let me know how it goes.