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Premium isn't working!

Solved!

Premium isn't working!

I just paid a month's worth of Spotify today. I am in Japan and paid through a convenience store .I tried refreshing, logging out and reinstalling the app but the premium features doesn't work .

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Accepted Solutions
Marked as solution

Hey @Anavill,

 

Sorry to hear you can't enjoy your Premium! Could you check out this page and let us know how you get on? 🙂

 

Thanks! 

View solution in original post

1 Reply
Marked as solution

Hey @Anavill,

 

Sorry to hear you can't enjoy your Premium! Could you check out this page and let us know how you get on? 🙂

 

Thanks! 

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