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Premium paused

Premium paused

Why is my premium paused? I was supposed to be charged 29.september but i got a new card so the money didnt go. But i bought a giftcard for a month use of premium and used it on 5th october, but now my spotify premium is paused. What can i do with this?

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1 Reply

Hey @Alzira,

Apologies for the late reply, but maybe I can still help 🙂

 

You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

Luke

LukeSpotify Star
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