Spotify Community

Karen1228 · 2019-05-22

I already subscribed to premium and has a receipt thru my postpaid plan...but still i can't access

<Community Rock Star edit - removed payment info>

Billy-J · 2019-05-22

Hey there @Karen1228, and welcome to the community.

Hope you're doing well!

Could you try signing out/in of your Spotify account? If that doesn't help, could you try following these steps?

Let me know how this goes 🙂

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Billy-J · 2019-05-22